Frequently Asked Questions
Everything you need to know about shopping with Canada Wide Marketplace.
Where does Canada Wide Marketplace ship to?
We provide reliable shipping services across all provinces and territories in Canada, as well as international shipping options to the United States.
How long will it take to receive my order?
Standard domestic orders typically arrive within 3 to 7 business days. Remote locations may require additional transit time depending on the carrier.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are the products on your site authentic?
Yes, we work directly with verified suppliers and manufacturers to ensure that every item sold on our marketplace is 100% authentic and of high quality.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.